I've just been fitted with new Phoank hearing aids

Techhater · ‎22-07-2023

They work using an ap. They work using wi-fi. If there is no wi-fi connection and I use my mobile data, will I be charged by O2/Virgin?

Last year on holiday in Scotland, I used my mobile data to send photos to my friends, unaware that I'd be charged for this. I got a massive shock when my next bill arrived.

I don't want the same kind of this happening again.

Enlli · ‎22-07-2023

Will depend on how much inclusive data allowance you have if on contract.

Same goes for Big Bundles PAYG but not classic PAYG

Sounds like the pictures you sent last year were MMS (Picture Messaging)

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Bambino · ‎22-07-2023

@Techhater The best way to send picture messages is to download WhatsApp. You can call, text, video call, and send picture messages over a WiFi connection for free to anyone else who also has the app.

I DO NOT WORK FOR O2

pgn · ‎22-07-2023

Re the costly MMS: Guide: Accidental MMS Sending and How to Avoid it should help you from making that mistake again, @Techhater.

Links to O2 Social Media Team here