Solved: How can I prevent massive charges whilst in USA - Page 3

amici-pat · ‎27-11-2015

I have 2 pay monthly accounts with o2.

I will be spending 2 weeks in USA and want to avoid large bills on return.

Quite often I get phishing calls and or voice mails from various companies, and if I don't recognise the number I do not answer, but I assume I will be charged for receiving voice messages. How can I stop this from happening?

I have also recently been receiving messages from 02 regarding downloading aps for making calls via wi-fi, not sure what this is about, but will I also incur charges for these?

For the first time ever, this month I have received a warning that I have used 80% of my data allowance, and cannot think what this would have been for.

Any help would be gratefully appreciated.

jonsie · ‎01-12-2015

£1.50...no wifi?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎01-12-2015

@jonsie wrote:
£1.50...no wifi?

Not at that time according to post #14

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎01-12-2015

@jonsie wrote:
£1.50...no wifi?

As @MI5 says, the sunset bars wifi is off line for development at the moment and I took the decission to call on normal call roaming with the current security situation .

But also an update Incomming calls work via wifi on ios version 2.25.0.158 with ios9.1

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎01-12-2015

adamtemp64 wrote:
But also an update Incomming calls work via wifi on ios version 2.25.0.158 with ios9.1

Congrats, I think you must be the 1st

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎01-12-2015

@MI5 wrote:
adamtemp64 wrote:
But also an update Incomming calls work via wifi on ios version 2.25.0.158 with ios9.1
Congrats, I think you must be the 1st

Just shows what happens when you know how to work an iPhone...and the system... whilst in some faraway place. Well done matey. Please keep a diary you may need to write another guide...

Veritas Numquam Perit

MI5 · ‎01-12-2015

I am assuming the phone is still on airplane mode?
That was the only way I could get any life out of Tugo on an iPhone.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎01-12-2015

Yes airplane mode @MI5

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎01-12-2015

@adamtemp64 wrote:
Yes airplane mode @MI5

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎02-12-2015

I used Tugo without any problems (iPhone 6) when I went to Florida earlier this year. I can't comment on incoming calls as the only one I received was when I wasn't in a wifi area but thanks to Tugo my mother was happy as she knew we'd arrived!