This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Help iPhone 16 pro max preorder upfront cost issue

Prialeiahx
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎14-09-2024 23:21

on ‎14-09-2024 23:21

Hi I have tried to upgrade my switch up online for the iPhone 16 pro max when I get to the checkout it asks me for a £1.00 upfront cost. I have tried two banks and two cards and each say there’s an issue with taking the payment? I have no idea why this is when there are funds in my account. Please help?

Message 1 of 3
261 Views
0 Kudos
2 REPLIES 2

MI5
Level 94: Supreme
  • 149823 Posts
  • 641 Topics
  • 28527 Solutions
Registered:

on ‎14-09-2024 23:46

on ‎14-09-2024 23:46

@Prialeiahx 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
254 Views

Prialeiahx
Level 1: Joiner
In response to MI5
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎15-09-2024 00:13

on ‎15-09-2024 00:13

Will message on Facebook and give it a shot thanks 

Message 3 of 3
249 Views
0 Kudos
Top Kudoed Authors
View All
Top