04-10-2023 11:40
04-10-2023 11:44
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
Guide: How to find help & contact O2
04-10-2023 12:21
May be worth a look at these
Guide: Is the network down for me or everyone?
Guide: How can I sort out my network issues?