cancel
Showing results for 
Search instead for 
Did you mean: 

Has the rot started ?

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

https://www.telefonica.com/documents/162467/138879215/rdos17t2-eng.pdf/4531d3c9-0535-e162-472e-11637...

 

Customer base is starting to shrink

 

o2 customer base shrinks.JPG

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 1 of 3
965 Views
2 REPLIES 2

madasaf1sh
Level 53: Renowned
  • 3382 Posts
  • 24 Topics
  • 738 Solutions
Registered:

In fairness they do say in the results that they terminated 228 thousand non-active handsets, still had a gain of around 200'000 customers and between Dec 2016 and June 2017 lost 50'000 approx.

 

it will be interesting to see the July to December report.. 

I like this comment in the report

Telefónica UK delivered a robust financial performance in a competitive market, demonstrating the success of its customer-led, mobile-first strategy, with yet another quarter of revenue and OIBDA growth built on its market-leading customer loyalty.

They just destroyed loyalty....

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 3
962 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

Look data used in first 6 months is the same as 9 months usage last year things are becomming clear now.

 

 

o2 data hike.JPG

 

Did anybody spot LTE at 97% outdoor coverage still short of 98% indoor by end 2017 !!!!!

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 3 of 3
938 Views