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Half an hour wait for 'Live' chat ...then they all went home

Anonymous
Not applicable

on ‎11-09-2012 21:11

on ‎11-09-2012 21:11

Sorry we're extremely busy

Sorry we're extremely busy

Sorry we're extremely busy

Sorry we're extremely busy etc.

 

Waited from 8:30pm for half an hour, then 'unavailable'

 

Appalling!

 

 

 

 

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Anonymous
Not applicable

on ‎11-09-2012 21:24

on ‎11-09-2012 21:24

Phone......infinitely better than Live Chat.

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perksie
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on ‎11-09-2012 21:38

on ‎11-09-2012 21:38

They close at 9pm weekdays.

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jonsie
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on ‎12-09-2012 06:11

on ‎12-09-2012 06:11

I think you can still get the 'outsourced' chat up to 11pm but would take anything 'they' tell you with a large dose of doubt.

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