Solved: Google play voucher

Anonymous · ‎04-12-2015

Has anybody been struggling to get their £50 Google play voucher from o2?

viridis · ‎04-12-2015

Yeah, basically there are some terms now which weren't linked to or mentioned on the sale pages, just that if you bought xx Handset, you would get xx Google play voucher.
Now it seems there are conditions hidden away in a separate page far, far away under the promotions name of "best of Android" (which wasn't/isn't named on the promotion pages either)
Look in store at HTC ONE A9 to see the same promotion without any mention of terms.

MI5 · ‎04-12-2015

Yes. They seem to have changed or retrospectively applied some T&C's that were not made available at time of ordering (on some phones).
There is a thread somewhere, I'll find it for you....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎04-12-2015

Read this through - it starts off positive for some but deteriorates towards the end of the thread http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Google-Play-rewards/td-p/923866

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

viridis · ‎04-12-2015

Yeah, basically there are some terms now which weren't linked to or mentioned on the sale pages, just that if you bought xx Handset, you would get xx Google play voucher.
Now it seems there are conditions hidden away in a separate page far, far away under the promotions name of "best of Android" (which wasn't/isn't named on the promotion pages either)
Look in store at HTC ONE A9 to see the same promotion without any mention of terms.

viridis · ‎04-12-2015

Actually, scrap that, it seems the terms have now been added to the HTC one A9 page.
Which is as good as admission of an incorrectly marketed advert in my eyes.

Anonymous · ‎15-12-2015

Ok so I just got a text with a link go open priority on the web it says I have a £50 Google voucher but there is nothing there in any section

Checked on the priority app and still nothing

Anonymous · ‎15-12-2015

Just to add I checked in the My priority section

MI5 · ‎15-12-2015

No idea then, I guess you need to call CS.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎15-12-2015

Tbh after the mess around last time I'll pass plus they refunded me to the vaule of when it hadn't arrived after one month

MI5 · ‎15-12-2015

Ah, so you've already had £50 or were you due another voucher?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.