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Get involved: Content feedback needed!

MercedesS
Former Staff
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Hello guys Wave

This topic is where you can ask and suggest what content you would like to see under the Community Knowledge Base: “How-To-Guides” and “Reviews” 

What content do you think is missing that might help?

  • What How-To-Guides would you like the community to create?
  • What content should be added or reviewed?
  • What news or information would you like to hear from O2?
  • Any special device review you will like to read?

Share your thoughts and thanks a lot in advance! Feedback

 


Your feedback 

  • "Coming soon articles" on new devices @Anonymous > Would be added to Welcome & News
  • "Firmware & software updates@MI5 @madasaf1sh > Would be added to Welcome & News

 

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
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Anonymous
Not applicable

Coming soon section on new devices 

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MercedesS
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@Anonymous wrote:

Coming soon section on new devices 


wow love the idea @Anonymous!!!! 

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
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MI5
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Firmware updates section, ie when o2 receives firmware for testing from manufacturers, when o2 has completed testing it and when customers can approx expect to see it pushed to their phones.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 30
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madasaf1sh
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Software updates, are NDA'd a lot of the time from the manufacturers, even beta OS'es are NDA'd a lot of the time

would be good though to have a listing of latest OS versions for the top 5 android phones..
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts
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MI5
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@madasaf1sh wrote:
Software updates, are NDA'd a lot of the time from the manufacturers, even beta OS'es are NDA'd a lot of the time

@Chris_K  is happy to share the info when asked (which is regularly) so I don't see the issue.

Anyway, customers only start asking once a major update is already out there so NDA's don't mean anything in those circumstances.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 30
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Anonymous
Not applicable

What's nda's may I ask?

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MI5
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Non disclosure agreements but I don't really understand how they are relevant in this example.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 8 of 30
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madasaf1sh
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Because you aked this : "when o2 receives firmware for testing from manufacturers, when o2 has completed testing it "

This is relevant, as o2 will get these as soon as Samsung signs off internally..
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts
Message 9 of 30
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MI5
Level 94: Supreme
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Yes, but it's when O2 have it for testing and then when they have completed testing, just so customers are kept in the loop.
I'm not asking for info off Samsung.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 10 of 30
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