Re: Genuine text or scam?

30062020 · ‎16-12-2024

I just had a text purporting to be from O2 stating my current airtime monthly amount and that I could change it if I wanted. There was a link, but I didn’t click it as I wasn’t convinced it was genuine. The amount was exactly right, so I thought it might be real. Anyone know?

Bambino · ‎16-12-2024

@30062020 If you're unsure speak to customer service. Don't click on any links in the text:

How to find help & contact O2: A Guide - O2 Community

I DO NOT WORK FOR O2

MI5 · ‎16-12-2024

Without a crystal ball we'd have no idea.

If in any doubt, just report it and delete.

Phishing, Smishing & Scams. Latest info & advice.

Guide: A Guide to Deal with Spam/Scam Calls and Text

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

30062020 · ‎16-12-2024

I didn’t click on anything and deleted it, just in case.

Cleoriff · ‎16-12-2024

@30062020

Sounds like a good idea!

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