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Further Info on 08, 09 and 118 numbers

Cleoriff
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Today I had a further text in from O2:

 

"Do you call numbers beginning with 084, 087, 09 or 118? From 17th August the amount you're charged for calls to these numbers will change. This won't affect inclusive minutes or standard calls to UK landlines or mobiles. 0800 and 0808 calls are free. Find out more at http://s.o2.co.uk/YDvdg5

 

When you click on the link from your phone...it takes you here

http://www.o2.co.uk/help/everything-else/service-numbers

I thought I would post this as it is additional information to the text O2 customers got on the 28th May 2015

 

Veritas Numquam Perit

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perksie
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I think this new text was to make it that calls to 0800 numbers are free, after we pointed out the ambiguous original text.

Well done @Cleoriff slight_smile

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jonsie
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I received the text yesterday but didn't look at the link until you posted it. I see connection charges are going up by 20p August 17.....that's quite a jump!

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MI5
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The whole point of the OFCOM ruling was to make the pricing of calls from mobiles clearer.
This is still ridiculously complicated and confusing and does not help the consumer one jot!!!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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I thought that actually. I read the link and thought ...'mmmmmm....lets have this interpreted by someone else' Confused

O2 obviously thought it was important that they informed their customers hence the text. Again it isnt till you read the added link info that you realise it remains ambiguous to say the least

Veritas Numquam Perit

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Bambino
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Did you really expect it to? The odds are always with the house....

 

Edit: My comment was in reply to MI5's comment.

I DO NOT WORK FOR O2



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Cleoriff
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''The odds are always with the house'. A very useful and relevant phrase @Bambino....:smileywink:

Veritas Numquam Perit

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Bambino
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A very old adage @Cleoriff and as true today as it was the day it was coined, which I'm sure was a very long time ago, probably from a Las Vegas casino.

I DO NOT WORK FOR O2



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Cleoriff
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@Bambino wrote:

A very old adage @Cleoriff and as true today as it was the day it was coined, which I'm sure was a very long time ago, probably from a Las Vegas casino.


Talking of 'Casino' @Bambino I will give you a quote from that great film ...(which I loved by the way)

"Listen to me very carefully. There are three ways of doing things around here: the right way, the wrong way, and the way that *I* do it. You understand?"

So maybe the interpretation of those 'free' numbers could be linked to that...:smileywink:

Veritas Numquam Perit

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jonsie
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I will continue to use overseas numbers for the utility companies and banks. Clear as mud as MI5 stated some while ago. I'm wondering why the 17th August is specified, is it Ronan Dunne's birthday and he gets a generous pay increase from monies milked from us customers? 

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