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Football match connections

Daytona
Level 1: Joiner
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Just moved to O2 and surprised at the lack of data connection when at a football match or in a crowd.  I had full 5 and 4g bars, but was useless.

 

I understand that a lot of users are using the same service, but I have a work phone from EE and it works perfectly. I can even stream the match at at same time it’s that good. Sadly O2 is failing customers here. Not sure whether  to cancel the contract now.

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jonsie
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It's a known issue with O2

Congestion is a big problem and personally, if a connection is important for you at sports events, I would be looking at a different network to provide a decent service

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madasaf1sh
Level 77: Grand Master
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@Daytona 

 

The problem at football grounds, is that a lot of clubs have done deals with BT and that includes putting EE masts into the stadiums, and o2, Vodafone and 3 have to rely on existing infrastructure, which I am sorry to say is not worth upgrading for a day a week over 9 months of the year.. 

 

So unless you can get your club to fork out and sign a deal with o2 (Or the others) then it aint gonna change...

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Daytona
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Thanks madasaf1sh, that would explain it

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