Feedback

[Gold3005]

I have been with O2 ever since I started paying for my own phone contract and have never had a bad experience (signal not always ideal but nothing too frustrating). I went into my local store on the 9th of May and had the best customer service I could have wanted. Difficult times with the pandemic but the gurus in the Torquay store were fantastic. They were very prompt to help with my purchase with a healthy dose of banter too. Can't ask for more than that. I even left with a better contract on my phone deal. Unfortunately, I only remember one of their names (Philip) but they were both great. If you could pass on the message, I would be so grateful

[Mi-Amigo]

Thank you @Gold3005 

It`s always great to hear when a customer receives helpful and friendly advice.

I`ll ask one of our Community managers @Martin-O2  @TheresaV @LukasB to get some details and forward your thanks to the staff at the store in Torquay.

[O2EmmaLouise]

Hi @Gold3005,

Thank you so much for taking the time to leave this fantastic review on one of our stores!

I'm going to tag our community managers @LukasB and @TheresaV and they will be happy to pass that positive feedback on to our Torquay store.

Have a great day! 

[TheresaV]

Hi there @Gold3005 

That's so great, thank you so much for taking the time to share your positive experience with us! I will send you a private message to make sure I can pass it on to the right people 

Thanks for the tag @O2EmmaLouise @Mi-Amigo 

[jonsie]

Great feedback @Gold3005