cancel
Showing results for 
Search instead for 
Did you mean: 

Fed up with PPI and Loan texts

Anonymous
Not applicable

My wife's O2 phone is getting inudated with PPI and Loan texts. 2 to 3 a day is about normal.

 

She is careful to whom she has passed her mobile number out to, so it's not of her doing or anyone elses that has her number.

 

This leaves one prime suspect - namely O2.

 

How do we get these texts to stop but we are totally and utterly fed up with them. If they don't cease, we will both be changing out mobile phone providers.

 

 

Message 1 of 14
4,413 Views
1 ACCEPTED SOLUTION

Accepted Solutions

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

Forward these to 7726, it's easy for firms to find numbers to send these.

 

http://www.o2.co.uk/support/generalhelp/howdoi/safetycontrolandaccess/spam

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 2 of 14
4,155 Views
13 REPLIES 13

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

Forward these to 7726, it's easy for firms to find numbers to send these.

 

http://www.o2.co.uk/support/generalhelp/howdoi/safetycontrolandaccess/spam

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 2 of 14
4,156 Views

Anonymous
Not applicable

"Forward these to 7726, it's easy for firms to find numbers to send these."

 

Sorry, but that's an unacceptable response. It's not easy for companies to 'find numbers'.

 

If she had of replied to any of these texts, then I would tend to agree. If she had published her number on the Internet somewhere, possibly. But she hasn't.

 

Yes, it is possible for these companies to randomly text a mobile number hoping to get a "hit", but her phone is definitely being targetted.

 

So the question remains, where did they get her number from?

 

We have already started to forward the messges to 7726, but I'd like to know what the internal procedures are within O2 to deal with these?

 

These texts must stop and sooner the better.

Message 3 of 14
4,144 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

You have not been targeted these are sent out to blocks of numbers in their millions.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 4 of 14
4,142 Views

sheepdog
  • 3325 Posts
  • 31 Topics
  • 39 Solutions
Registered:

@Anonymous wrote:

"Forward these to 7726, it's easy for firms to find numbers to send these."

 

Sorry, but that's an unacceptable response. It's not easy for companies to 'find numbers'.

 

If she had of replied to any of these texts, then I would tend to agree. If she had published her number on the Internet somewhere, possibly. But she hasn't.

 

Yes, it is possible for these companies to randomly text a mobile number hoping to get a "hit", but her phone is definitely being targetted.

 

So the question remains, where did they get her number from?

 

We have already started to forward the messges to 7726, but I'd like to know what the internal procedures are within O2 to deal with these?

 

These texts must stop and sooner the better.


Hmmmm:

 

Add one sms gateway or buy a load of PAYG sim cards with loads of texts, connect to pc and run this psuedo script:

 

for (i = 07770000000 to 07779999999)

do

  send_txt $i

done

 

Obviously because they're not being picked up as a block then they're just repeating the loop till the sending number is blocked  wink

 

Then again, they could have legitimately bought a block of numbers from o2 (check your online account for opting out of sending info) and are abusing it. 

 

 

 

 

Message 5 of 14
4,135 Views

Anonymous
Not applicable

I have just checked her account and she is opted out of everything.

 

Yes, a computer may well send texts to a block of numbers, but not to the extend her phone is being targetted.

 

I'm on O2 also - as are the rest of the family, but none of them and neither have I ever received PPI and Loan texts. Lucky? Maybe, but it doesn't account for this situation. 2-3 texts a day is just ridiculous and bloody annoying.

Message 6 of 14
4,128 Views

Liquid
Level 44: Clearly Talented
  • 5942 Posts
  • 98 Topics
  • 305 Solutions
Registered:
Maybe she has replied to one? Even txting stop is the end of your life you'll be bombarded for ever!

Perksie is correct forward spam to that number and it will be one less you have to worry about.

You can request a new O2 number but you'll probably end up in the same situation.
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 7 of 14
4,122 Views

MI5
Level 94: Supreme
  • 149547 Posts
  • 641 Topics
  • 28499 Solutions
Registered:
Texting stop is the worst thing you can do - This just lets the computer know the random number it generated is live, so it will be stored on its database for future assults......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 14
4,118 Views

Liquid
Level 44: Clearly Talented
  • 5942 Posts
  • 98 Topics
  • 305 Solutions
Registered:
Are you sure you don't need their services? wink
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 9 of 14
4,113 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

So if they send using a computer and use the delivery report function that is available on some networks they can validate any live number and filter out the non delivered and then send out repeat to the live numbers and sell the data on.

 

7726 is the best option here

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 10 of 14
4,062 Views