21-10-2012 18:04
21-10-2012 18:04
My wife's O2 phone is getting inudated with PPI and Loan texts. 2 to 3 a day is about normal.
She is careful to whom she has passed her mobile number out to, so it's not of her doing or anyone elses that has her number.
This leaves one prime suspect - namely O2.
How do we get these texts to stop but we are totally and utterly fed up with them. If they don't cease, we will both be changing out mobile phone providers.
21-10-2012 18:10
Forward these to 7726, it's easy for firms to find numbers to send these.
http://www.o2.co.uk/support/generalhelp/howdoi/safetycontrolandaccess/spam
21-10-2012 18:10
Forward these to 7726, it's easy for firms to find numbers to send these.
http://www.o2.co.uk/support/generalhelp/howdoi/safetycontrolandaccess/spam
21-10-2012 18:35
"Forward these to 7726, it's easy for firms to find numbers to send these."
Sorry, but that's an unacceptable response. It's not easy for companies to 'find numbers'.
If she had of replied to any of these texts, then I would tend to agree. If she had published her number on the Internet somewhere, possibly. But she hasn't.
Yes, it is possible for these companies to randomly text a mobile number hoping to get a "hit", but her phone is definitely being targetted.
So the question remains, where did they get her number from?
We have already started to forward the messges to 7726, but I'd like to know what the internal procedures are within O2 to deal with these?
These texts must stop and sooner the better.
21-10-2012 18:39
21-10-2012 18:39
You have not been targeted these are sent out to blocks of numbers in their millions.
21-10-2012 18:48
21-10-2012 18:48
@Anonymous wrote:"Forward these to 7726, it's easy for firms to find numbers to send these."
Sorry, but that's an unacceptable response. It's not easy for companies to 'find numbers'.
If she had of replied to any of these texts, then I would tend to agree. If she had published her number on the Internet somewhere, possibly. But she hasn't.
Yes, it is possible for these companies to randomly text a mobile number hoping to get a "hit", but her phone is definitely being targetted.
So the question remains, where did they get her number from?
We have already started to forward the messges to 7726, but I'd like to know what the internal procedures are within O2 to deal with these?
These texts must stop and sooner the better.
Hmmmm:
Add one sms gateway or buy a load of PAYG sim cards with loads of texts, connect to pc and run this psuedo script:
for (i = 07770000000 to 07779999999)
do
send_txt $i
done
Obviously because they're not being picked up as a block then they're just repeating the loop till the sending number is blocked
Then again, they could have legitimately bought a block of numbers from o2 (check your online account for opting out of sending info) and are abusing it.
21-10-2012 19:09
I have just checked her account and she is opted out of everything.
Yes, a computer may well send texts to a block of numbers, but not to the extend her phone is being targetted.
I'm on O2 also - as are the rest of the family, but none of them and neither have I ever received PPI and Loan texts. Lucky? Maybe, but it doesn't account for this situation. 2-3 texts a day is just ridiculous and bloody annoying.
21-10-2012 19:25
21-10-2012 19:34
21-10-2012 19:34
21-10-2012 19:39
22-10-2012 10:38
22-10-2012 10:38
So if they send using a computer and use the delivery report function that is available on some networks they can validate any live number and filter out the non delivered and then send out repeat to the live numbers and sell the data on.
7726 is the best option here