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Fantastic Customer Service

Anonymous
Not applicable
I upgraded both of my phones today to the new HTC one M8 and recycled my old iPhones. I dealt with a very pleasant girl called Olivia. I would just like to pass on my biggest thanks to her for all the help she gave me! It was a very long call so thanks for her patience! She was so helpful and gave me the best customer service I have ever received, she deserves a big bonus or a raise! Thanks again Olivia for reminding me why I stay with O2!
Message 1 of 24
5,862 Views
23 REPLIES 23

Anonymous
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IPhone 4s 16gb 🙂
Message 11 of 24
1,909 Views

Anonymous
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@Anonymous wrote:
IPhone 4s 16gb 🙂

Nice.

 

 

Not 02 recycle then.    wink

 

 

Message 12 of 24
1,905 Views

Anonymous
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Yes O2 recycle lol it was 2 iPhone 4s I didn't want to risk eBay in case!!
Message 13 of 24
1,898 Views

Anonymous
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@Anonymous wrote:
Yes O2 recycle lol it was 2 iPhone 4s I didn't want to risk eBay in case!!

Dont blame you with eBay tbh

 

Too many pitfalls and fee's.

Message 14 of 24
1,891 Views

Anonymous
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@Anonymous Thanks for the great feedback! Looking forward to reading your review.
Message 15 of 24
1,880 Views

Anonymous
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Always good to hear positive feedback hope you like the new phones
Message 16 of 24
1,880 Views

Toby
  • 11577 Posts
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Registered:
I've responded to your PM Matthew slight_smile
Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
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• Want to have a chat? Drop me a direct message.

Message 17 of 24
1,840 Views

Anonymous
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Loving the new phone!
Message 18 of 24
1,811 Views

Anonymous
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Awesome @Anonymous

A colleague at my work place had one delivered yesterday afternoon and so far is loving it.

The first thing is noticed is the vibrant screen and how comfortable it is to hold.
Message 19 of 24
1,800 Views

Anonymous
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Is it locked to O2 like normal or?

Message 20 of 24
1,789 Views