on 20-08-2018 09:36
on 20-08-2018 09:54
Hi @Brian
Are you talking about the Family Plan discount? Info here
https://www.o2.co.uk/family-plan
Whether you want a new connection for yourself, or for one of the family, your loyalty can be rewarded with a Family Plan discount.
Save up to 50% on your airtime plan when you join our Family Plan.
Airtime discount offers cannot be used in conjunction with any other offer.
Get up to 50% off your Airtime Plan, when you or your family take out an additional connection with us on an eligible tariff, and you add it to your Family Plan. The discount doesn’t apply to any Device Plan or out-of-bundle charges.
You can add up to 20 connections to your Family Plan.
The discount doesn’t apply to your lead device.
Additional connection | Discount |
First | 20% off the Airtime Plan |
Second | 30% off the Airtime Plan |
Third | 40% off the Airtime Plan |
Fourth to twentieth | 50% off the Airtime Plan/s |
Veritas Numquam Perit
on 20-08-2018 09:55
on 20-08-2018 10:26
on 20-08-2018 10:29
on 20-08-2018 10:29
on 20-08-2018 10:41
on 20-08-2018 10:41
@Brian wrote:
Hi Guys, thanks for your help. Have finally got this rectified. The 30% discount should in fact be applied and is now being applied to my account manually. 3 phone calls and 1 o line chat support later. Is puzzling that all 02 staff are not aware though.
Pleased to hear it @Brian.
Veritas Numquam Perit
on 08-11-2018 11:10
on 08-11-2018 11:10
Hi again,
I have just checked and the discount was never applied, I guess I will have to start all over again !!
on 08-11-2018 11:23
on 08-11-2018 11:23
on 08-11-2018 11:54
on 08-11-2018 11:54
Did that already am afraid
on 08-11-2018 11:56
on 08-11-2018 11:56