Solved: Facebook texting service.

Luke198823 · ‎31-07-2014

Hi douse any one know as some thing gone wone with o2 or facebook? because I have signed up to the facebook texts service and to get updates about my facebook profile by text from facebook and I have had a text from facebook for a week or so now.

Anonymous · ‎31-07-2014

Hi

To be honest I choose not to use that facility.

Help link : https://www.facebook.com/help/170960386370271/

I use the American version of Facebook called 'Paper' which highlights in my notifications when someone posts.

Have you tried turning your phone off and on , clean your sim and perhaps turning the feature you describe off and back on.

Are you receiving texts from elsewhere ok ?

What does your service status say http://status.o2.co.uk/

Anonymous · ‎31-07-2014

Hi

To be honest I choose not to use that facility.

Help link : https://www.facebook.com/help/170960386370271/

I use the American version of Facebook called 'Paper' which highlights in my notifications when someone posts.

Have you tried turning your phone off and on , clean your sim and perhaps turning the feature you describe off and back on.

Are you receiving texts from elsewhere ok ?

What does your service status say http://status.o2.co.uk/

Luke198823 · ‎31-07-2014

yes I have tryed turning my phone off and back on again and that has not done a thing.

Anonymous · ‎31-07-2014

Look at the link I've added to go through some trouble shooting tips.

MI5 · ‎31-07-2014

My email alerts are still coming through OK, even on 2G...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎31-07-2014

No problems here with the texts, they come through almost immediately.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎01-08-2014

Hey @Luke198823
Please stay in touch with the Communtity and let us know how you get on and if we can help with anything else.