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Even after 8.00am message - 2G is not fixed.

Anonymous
Not applicable

‎12-07-2012 09:27 - edited ‎12-07-2012 09:37

‎12-07-2012 09:27 - edited ‎12-07-2012 09:37

Hi all, Just to confirm, contrary to O2's 8.00am status update that 2G has returned this is not correct. I have no signal return. I have rebooted phone, turned off 3G and rebooted but no luck. The phone still can't register to the network. Just in case O2 thought it was back working for everyone. I have an HTC Desire S.
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Anonymous
Not applicable

on ‎12-07-2012 09:30

on ‎12-07-2012 09:30

I've finally got signal but when I try to make a call it won't connect, so clearly even if you can get 2G signal its not any better!
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Anonymous
Not applicable

on ‎12-07-2012 09:31

on ‎12-07-2012 09:31

Same for me with my Samsung Galaxy S 2. Its worked a couple of times but is now back down. Will we get any money knocked off our bills for this? I don't really like paying for a service which I cannot use!
Message 3 of 16
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Anonymous
Not applicable

on ‎12-07-2012 09:32

on ‎12-07-2012 09:32

This has gone beyond a joke! I am having the same issues. Its 9.30 and still no connection... Ive tried rebooting, taking out the sim and putting it back in, turning 3g off with no success
Message 4 of 16
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Anonymous
Not applicable

on ‎12-07-2012 09:32

on ‎12-07-2012 09:32

Mine had been fine until about 7-8am this morning now can't use phone. Tried restart and 2G now nothing.
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Anonymous
Not applicable

on ‎12-07-2012 09:47

on ‎12-07-2012 09:47

i understand that things like this happen and can happen to any of the networks however as a mam of a 3 month old with no other means of phoning anyone i am a bit annoyed. i missed a call yesterday when i tried to return it nothing was happening, i phoned o2 but coulnt get through and there was nothing on the website i found out from a friend something was wrong wit the network and she only knew because of the posts on facebook about it. although i generally have no problems with 02 i am not surprised they have not informed anyone as they are only really interested in new customers existing customers dont matter to them.
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Anonymous
Not applicable
In response to Anonymous

on ‎12-07-2012 10:05

on ‎12-07-2012 10:05

Told to turn off 3G etc. by O2 but my OH who stubbornly refuses to update her phone because her existing phone does "all she needs" is only 2G!! And it has no network connection even now.

I just hate these companies who claim that all is well, when it clearly is not!
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Anonymous
Not applicable
In response to Anonymous

on ‎12-07-2012 10:19

on ‎12-07-2012 10:19

Hi everyone, 

 

Please have a look at this thread for an update.

 

Thank you,

Leoanrd

Message 8 of 16
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Stevoc19
Level 1: Joiner
In response to Anonymous
  • 23 Posts
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Registered:

on ‎12-07-2012 10:35

on ‎12-07-2012 10:35

Why just keep posting a link to a thread people are already stating is incorrect. Its extremely annoying and appears you are jut ignoring people!
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Anonymous
Not applicable
In response to Stevoc19

on ‎12-07-2012 10:42

on ‎12-07-2012 10:42

@Stevoc19 wrote:
Why just keep posting a link to a thread people are already stating is incorrect. Its extremely annoying and appears you are jut ignoring people!
A company such as O2 ignoring it's customers. Come, come man. Wash your mouth out. Just as if.....
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