Re: Esim - Page 2

Lando · ‎10-03-2019

Is there any timescale on bringing in e sim to o2 as I'm thinking.of ditching o2 for EE as i really wanna samsung watch 4g but o2 rep won't say anything don't know should i wait as esim maybe like 1 month away or just move as they are like 6 months away what you think

MI5 · ‎01-07-2019

I'm talking about both phone and watch.

O2 post re watch here https://community.o2.co.uk/t5/Welcome-News/Apple-Watch-launches-on-O2/m-p/1231739#M31037

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

BH2019 · ‎01-07-2019

Well if what you're saying is correct, absolutely no-one at O2 seems to know about it. They've put me on hold multiple times to go and check and have eventually conceded that it isn't something they offer to personal customers. I'd prefer to hear what you're saying confirmed but I can't find anyone able to do so - or let me utilise eSim with my existing contract and device.

MI5 · ‎01-07-2019

I edited to provide a link above regarding watch.
No eSim support from o2 at all for phones, only EE in the UK provide that.

Unless, of course it's something really new that no one yet knows about ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

PhoneChanger · ‎02-07-2019

nope, @MI5 your right. eSim support for for O2 at the moment is limited to the Apple Watch, no phone support

Which is odd since the technology is the same behind them.

davethorp · ‎08-07-2019

Vodafone are the same. They support Apple Watch eSIM and have done since September 2018 but do not support it on the phone as yet

Only EE support it on the phone and I use the term support it pretty loosely as I'm often met with blank looks in my local EE store whenever I need to do anything eSIM related

EmilieT · ‎09-09-2019

@Lando @BH2019 We've just shared some good news about eSIM support today, you can read more about it here

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DarrenPlymouth · ‎19-09-2019

They are now available. Changed to esim on my iPhone XS Max today