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Email address to complain

Anonymous
Not applicable

Does anyone know the email address for emailing complaints about O2, the guy on the chat gave me mycare.mail.co.uk but this is not valid

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MI5
Level 94: Supreme
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Registered:

Complaints

complaintreviewservice@o2.com

Anything we can help with...?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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MI5
Level 94: Supreme
  • 150696 Posts
  • 645 Topics
  • 28689 Solutions
Registered:

Complaints

complaintreviewservice@o2.com

Anything we can help with...?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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Anonymous
Not applicable

Tried the first email address and got email back saying closing that form of contact  try live chat , seem funny as live chat gave me the first email address to beginning with have sent email to complaintreviewservice@o2.com and not had anything back in over  5 days .... Very poor service 😞

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jonsie
Level 94: Supreme
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Registered:
They can take 7-10 working days to respond but you should have got a confirmation email straight away.
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