Solved: Re: Ed sheeran tickets

Anonymous · ‎31-01-2017

Hi I have put in my number and password for o2 priority and it is saying they are incorrect. I have even gone on and reset my password to ensure this is all correct.

Is there a fault with the site?

MI5 · ‎31-01-2017

It's probably getting hammered.
Usually does when tickets are released.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎31-01-2017

It's probably getting hammered.
Usually does when tickets are released.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎31-01-2017

@MI5 wrote:
It's probably getting hammered.
Usually does when tickets are released.

That will be the reason without a doubt. if you are having problems now you would be better to avoid Priority and go directly through a reputable ticket agency. If not you will lose out.

Veritas Numquam Perit

jonsie · ‎31-01-2017

Others are having problems too....

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎31-01-2017

yeah, one here https://community.o2.co.uk/t5/Other-Products-Services/O2-Priority/td-p/1035972

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Toby · ‎31-01-2017

Hi @Anonymous,

Welcome to the forum! Were you using your My O2 login details to enter? Or your separate priority login details?

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