Downloading PDF copy of monthly bill
on 04-06-2013 20:36
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 04-06-2013 20:36
I have just tried to download and save a copy of my monthly bill and discovered the "PDF" file had an HTML extension. I then checked and found the file would not open with Adobe Reader or browser and this was the same with all files back to November. The problem is not present with Firefox only Chrome.
I have tried to report this to an Advisor on chat but his questions were "Why do I want do download six months of bills?" "Are you having trouble logging in?"
About as useful as a chocolate teapot.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 04-06-2013 20:55
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 95663 Posts
- 612 Topics
- 7137 Solutions
on 04-06-2013 21:10
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 04-06-2013 21:10
My bill was due yesterday. Just downloaded it with no problem, using Firefox.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-06-2013 10:35
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-06-2013 10:39
- 24393 Posts
- 1059 Topics
- 3819 Solutions
on 05-06-2013 10:44
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-06-2013 10:44
- 151776 Posts
- 650 Topics
- 28843 Solutions
on 05-06-2013 11:19
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-06-2013 11:19
@Anonymous wrote:
Is the file OK when you open it?
Yes it opens fine. How are you trying to save it?
Do not right click on the "download pdf" link, open it first then right click on the open document.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.