Don't give me the hard sell!!

Anonymous · ‎04-12-2013

I'm on pay as you go at the moment, for a number of reasons, and have just had a cold call from O2 to try and get me to upgrade my contract and my phone. I said I wanted to think about it just to get off the phone but she'll be calling me back next week.

I've been with O2 for over 10 years and have been pretty happy but I'll be moving very soon if you continue cold calling me and putting pressure on me to buy stuff I don't want!!

jonsie · ‎04-12-2013

Possibly a partnership company rather than O2 themselves.

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MI5 · ‎04-12-2013

Just say "no thanks" and hang up..... Simples !!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎04-12-2013

As we are all customers on this forum, just like you, no one here is trying to sell you anything.

I DO NOT WORK FOR O2

MI5 · ‎04-12-2013

psssst..... wanna buy a phone......?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎04-12-2013

If your phone has caller blocking facilities then add the number they phoned you on although they may use different variances.

Or you can write to o2 to be removed from their database.

perksie · ‎04-12-2013

@Anonymous wrote:
I'm on pay as you go at the moment, for a number of reasons, and have just had a cold call from O2 to try and get me to upgrade my contract and my phone. I said I wanted to think about it just to get off the phone but she'll be calling me back next week.

I've been with O2 for over 10 years and have been pretty happy but I'll be moving very soon if you continue cold calling me and putting pressure on me to buy stuff I don't want!!

Did you ask them who they are or get their phone number, it may not be O2 at all?

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davethorp · ‎04-12-2013

You could also register your mobile number with the TPS in the same way that you would register a landline which can reduce marketing calls

Anonymous · ‎04-12-2013

@davethorp wrote:
You could also register your mobile number with the TPS in the same way that you would register a landline which can reduce marketing calls

TPS is a total waste of time & not fit for purpose.

perksie · ‎04-12-2013

The fact that you're registered does give you some ammo if you need to push on with complaint.

If you haven't asked for companies not to call, you can't say a lot if they do.

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