Do I keep my old number if I buy a new phone with the same provider but have a new sim?

on 13-06-2015 10:59
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on 13-06-2015 10:59
Accepted Solutions
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13-06-2015 11:04 - edited 13-06-2015 11:06
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13-06-2015 11:04 - edited 13-06-2015 11:06
No if you want to keep your number and it requires a sim swap try this.Or you can go into any O2 store and they will do it for you
Also have a look at this help link
http://www.o2.co.uk/help/phones-and-devices/how-to-keep-your-mobile-number#qs
Veritas Numquam Perit
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13-06-2015 11:04 - edited 13-06-2015 11:06
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13-06-2015 11:04 - edited 13-06-2015 11:06
No if you want to keep your number and it requires a sim swap try this.Or you can go into any O2 store and they will do it for you
Also have a look at this help link
http://www.o2.co.uk/help/phones-and-devices/how-to-keep-your-mobile-number#qs
Veritas Numquam Perit

on 13-06-2015 11:13
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on 13-06-2015 11:13
hi @Anonymous, the new sim that comes with the new phone, is it a blank sim, or is it a new contract?
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on 13-06-2015 11:29
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on 13-06-2015 11:29
Hopefully it's an upgrade and not a new contract....
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on 13-06-2015 11:36
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on 13-06-2015 11:36
If so, the easiest way is to use your current sim card in the new phone. Swap it for the correct size sim (if it's different) in any O2 shop.
If you are on contract, call CS on 202 to get the contract switched to the new sim card and also change your data package from iData to standard data whilst you are on the call.
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