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Disgusted in price rises once a contract is signed

Anonymous
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I think it is disgusting that O2 decide to raise the bills with so called inflation, we only sign on for up to 2 years and usually have crap service, but we cant then get a reduction in areas that have poor coverage, if they can't wait until customers have the choice to come over, or renew at new tarrif rates then its a bad show and just infuriates customers for such an appitance. Shame on them....

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MI5
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We get the same posts every year.
O2 have made it clear that prices will increase every year in line with inflation.
I guess the emails have gone out for this year already ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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MI5
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We get the same posts every year.
O2 have made it clear that prices will increase every year in line with inflation.
I guess the emails have gone out for this year already ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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I'm quite surprised that some people seem to unaware of this as it's stated on all contracts for the last couple of years and was highlighted by the media.

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Anonymous
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I have only just joined O2 and already a price increase within two months?

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MI5
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We'll still get them though I'm sure slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
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@Anonymous wrote:

I have only just joined O2 and already a price increase within two months?


It makes no difference - The price increase is EVERY April, regardless of when you join.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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I think the main thing to be disappointed with is the rise in prices of other things like a text to Jersey or Guernsey is now not covered by your tarrif so will cast 20p a go. And the rise in international call charges certainly isn't in line with RPI as the price of a European call jumps from 60p a min to 1.00 a min. That certainly isn't 1.1%!

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MI5
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Calls to the Channel Islands stopped being included 18 months ago, so I guess texts have now been included too.....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Apparently so.
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Anonymous
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3 months of contract left the going to Three due to broken O2 promises
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