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Disgusted in price rises once a contract is signed

Anonymous
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I think it is disgusting that O2 decide to raise the bills with so called inflation, we only sign on for up to 2 years and usually have crap service, but we cant then get a reduction in areas that have poor coverage, if they can't wait until customers have the choice to come over, or renew at new tarrif rates then its a bad show and just infuriates customers for such an appitance. Shame on them....

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Anonymous
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When I bought both my contacts from Carphone Warehouse they spent at least 5 minutes making absolutely sure I understood the price rises. The info is there but people choose not to take note or remember it

MI5
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It's also in your My O2 and on your bill every month - No one has any excuse for not knowing this year.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
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I have been with o2 4 years with not even 3G they kept telling me coming soon but never did

Anonymous
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Many places don't have 4g or even 3g. Believe it or not but 20% of the uk landmass has NO COVERAGE at all. The broadest coverage is vodafone covering 82% landmass with a minimum 2g coverage.

MI5
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@Anonymous wrote:
I have been with o2 4 years with not even 3G they kept telling me coming soon but never did

So why stay and not go with a different network?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

jonsie
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Not sure why you bothered renewing with O2 then. I moved an account to EE to take advantage of 4G.

Anonymous
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Suspect they are in a 2g only rural area and that is the best they can get

Cleoriff
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I certainly wouldn't have stayed with O2 if I got better service elsewhere.

Also I experienced a 'wonderful' thing yesterday. For the first time ever (for me) I saw the 4G icon at the top of my phone.. I nearly dropped it in shock...Smiley Very Happy

*The Game Is On*

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jonsie
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@Cleoriff wrote:

 

Also I experienced a 'wonderful' thing yesterday. For the first time ever (for me) I saw the 4G icon at the top of my phone.. I nearly dropped it in shock...Smiley Very Happy


Good lord, there'll soon be an epidemic.....Shocked

Anonymous
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Don't drop it, you might have to upgrade to a Note 4.

Crikey