Solved: Direct to Bill ~ Charge to Mobile. - Page 8

Anonymous · ‎02-09-2014

Hi guys.

Well I've just been on to O2 Customer Services via 4445 to ask for a bar to be placed on my account to stop this service which was in connection to recent posts we've been discussing.

It took a while to clarify I didn't want my Big Bundle or Bolt On removing.

The agent then put me on hold and spoke to a manager and came back to say no bar facility exists !

Has anyone else had any confusion and issues with this ?

Private Message sent to @Toby and @Anonymous

Cleoriff · ‎03-09-2014

Well done Matty... problem solved

Veritas Numquam Perit

Anonymous · ‎03-09-2014

Good to hear your DD wasn't touched as you initially was concerned about jonsie.

jonsie · ‎03-09-2014

Yep, seems I did her a misservice

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎03-09-2014

See guys n gals i have been telling you this for the last week but yous not listening lol

Anonymous · ‎03-09-2014

What "you's" been telling us Piperdog123 ?

MI5 · ‎03-09-2014

I've looked back over the "I've been scammed" threads and 99% are prior to C2M been introduced, so it's not the answer to "ALL" the scams we hear about on here.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-09-2014

I agree MI5 nothing will stop all scams etc.

Just didn't want or need this charging option on my account.

MI5 · ‎03-09-2014

As we have agreed many times bob, that's your personal choice and it's perfectly fine and dandy

It would be remiss of me not to point it out though so that any one else reading the thread thinks it might be "the answer".....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-09-2014

Yes good point.

MI5 · ‎03-09-2014

I thought so

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.