Direct to Bill ~ Charge to Mobile.

[Anonymous]

Hi guys.


Well I've just been on to O2 Customer Services via 4445 to ask for a bar to be placed on my account to stop this service which was in connection to recent posts we've been discussing.

It took a while to clarify I didn't want my Big Bundle or Bolt On removing.

The agent then put me on hold and spoke to a manager and came back to say no bar facility exists !

Has anyone else had any confusion and issues with this ?

Private Message sent to @Toby and @Anonymous

[Anonymous]

I did call them and asked for either a bar to be placed on to stop Charge to Mobile or to turn it off.

After nearly 10mins on the call with an agent and manager I was no further forward 😞

[jonsie]

It seems few people are in the know...especially outside the UK

[Anonymous]

Me too mate but I buy the occasional one

[Anonymous]

The agent I spoke to was English with English accent.

[L_W_Ward]

I don't like this service at all! Is another way to spend money in credit :s

[Anonymous]

I'm sure many will Find it a useful tool on their account.

For me I don't need it nor do I want my account to be open to charge to.

[Anonymous]

I can only suggest you try again bob and hope you get it sorted

[jonsie]

No me neither..

[Anonymous]

Cheers Damien

[Anonymous]

Good luck mate