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Declined O2 contract on business policy

Anonymous
Not applicable

Hi all,

 

I am looking for other people's opinion on this.

 

I have recently recommended O2 to my sister as she no longer has a work mobile and I have been with O2 for over 10 years with no major issue's. However, she has been declined due to 'business policy', with no further details being disclosed.

O2 have confirmed that this is not due to her credit history, but their business policy and they are unable to confirm any further information.

She was applying for the Samsung Galaxy S4 £37 monthly unlimited calls and texts & 1GB internet with a £20 international call bolt on.

 

Has anyone come across this before?

 

Regards,

 

Message 1 of 16
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Truxntrax
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1 why create a new one, when it is exactly the same issue?

 

2 yup, that's all I need to know. Maybe you want to check the news recently and you'll maybe see why things like this are important. 

 

Jog on.

 

Message 11 of 16
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madasaf1sh
Level 77: Grand Master
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Post deleted.

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iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 12 of 16
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Truxntrax
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Why such O2 fanboy? 

 

Nope Nigel is a total waste of space, but these extremes are created to provide counter balance.

 

I assume no one has asked o2 to provide a sar.  If they only hold my name and address I'll come back and tell you and you can gloat. I wonder how they would make a business decision not to have someone as a customer only evaluating name and address? Errrrr....

Message 13 of 16
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Truxntrax
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Come at me bro!

Message 14 of 16
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Truxntrax
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Read what madasaf1sh said here: https://community.o2.co.uk/t5/Discussions-Feedback/Declined-O2-contract-on-business-policy/m-p/16405...

Put in a SAR, and wait 40 days for them to tell you absolutely nothing apart from your name and address.. 

And because you seem slow i will put in bold for you.  @Truxntrax 

 

o2 dont not have to accept you as a customer, if they don't want to, they are not required by any law to accept you, and they dont have to explain to you..

 

Jog on to another network, who might not want you either, or just go PAYG

Message 15 of 16
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jonsie
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A little unnecessary @madasaf1sh 

Good to see you thought better of it and deleted the post

Message 16 of 16
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