cancel
Showing results for 
Search instead for 
Did you mean: 

DPD courier nicks iPhone.... On cctv

viridis
Level 56: Guvnor
  • 13536 Posts
  • 106 Topics
  • 309 Solutions
Registered:
https://uk.yahoo.com/news/cctv-shows-moment-that-delivery-driver-appears-to-145622809.html

Always one bad apple (excuse the pun) to ruin the reputation of the preffered courier for may community members.

Message 1 of 22
3,539 Views
21 REPLIES 21

MI5
Level 94: Supreme
  • 151729 Posts
  • 650 Topics
  • 28841 Solutions
Registered:

@jonsie wrote:

@Bambino wrote:

Doesn't look like proof to me at all.


nor me?


How do you two interpret the video then?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 22
1,512 Views

jonsie
Level 94: Supreme
  • 95603 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Just looks like the guy has got out of his van and got back in after realising he's in the wrong place.....Don't know

The actual footage shows nothing.

Message 12 of 22
1,510 Views

MI5
Level 94: Supreme
  • 151729 Posts
  • 650 Topics
  • 28841 Solutions
Registered:
How do you account for the fact that the customer states the phone was then shown as delivered to a neighbour?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 22
1,509 Views

jonsie
Level 94: Supreme
  • 95603 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Maybe a neighbour up the street, dunno mate but the film alone is not proof of the driver stealing the phone.

Message 14 of 22
1,506 Views

Cleoriff
Level 94: Supreme
  • 127543 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

However.... the customer was in the house at the time and saw the driver leave without attempting delivery....

Veritas Numquam Perit

Girl in a jacket
Message 15 of 22
1,505 Views

Bambino
Level 86: Prestigious
  • 24380 Posts
  • 1059 Topics
  • 3818 Solutions
Registered:

The CCTV footage is very choppy. It really is inconclusive. If the customer was in the house and saw the delivery guy, why didn't he open his door and say something when he started to walk away? Something just doesn't sit right with this.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 16 of 22
1,500 Views

MI5
Level 94: Supreme
  • 151729 Posts
  • 650 Topics
  • 28841 Solutions
Registered:
I guess we'll have to wait for the outcome of the investigation by DPD.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 17 of 22
1,493 Views

Bambino
Level 86: Prestigious
  • 24380 Posts
  • 1059 Topics
  • 3818 Solutions
Registered:

Yes, some of us are seeing it differently, and we could go back and forth forever. I hope there's a follow up to the story.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 18 of 22
1,488 Views

MI5
Level 94: Supreme
  • 151729 Posts
  • 650 Topics
  • 28841 Solutions
Registered:
Yes, interesting how the same thing can be interpreted in different ways.
It's mentioned on a few news sites so I'm sure one of them will follow it up.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 19 of 22
1,482 Views

gindygoo
Level 25: Hard Hitter
  • 1340 Posts
  • 59 Topics
  • 27 Solutions
Registered:
Hmm tbh I'm not convinced either. But I'm ready to be proven wrong.

DPD have always been my preferred courier add I can track the driver, in fact my local DPD driver is really friendly and now knows me.

Anyhoo I'd like to see a follow up too, see who's right lol!
Message 20 of 22
1,442 Views