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CustomerValued
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So I just finished a call with a member of customer services.  I asked about a better deal on sim only.  I have been paying £25. For a long time getting with low data allowance.  He offered me 6gig with unlimited airtime texts etc and 200 minutes European coverage.  For £14 @ 24months 

 

I ask for better he said no, so I asked about disconnections and he said just text for a pac number.  I have had more than one contract with O2 for best more than 20 years!!

 

Pretty poor do you not think 

 

 

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MI5
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Sounds reasonable to me?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
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@CustomerValued 

If you look at all the sim only deals in the shop you can find better deals.

Check them out here.

Remember they come in 30 days, 12 months or 18 months deals

https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=P12M 

You can get 100GB and unlimited calls and texts for £20 on a 12month plan

*The Game Is On*

Girl in a jacket
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Chris17
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Been trying for over a week to get contact with an o2 staff member to get help on a week one old faulty s20 plus. Can not get through on the phone, social media channels are ignoring messages. Absolutely disgraceful service.
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MI5
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@Chris17 

Try any of the numbers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Chris17
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Thank you
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MI5
Level 94: Supreme
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 7 of 8
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madasaf1sh
Level 66: Unequalled
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@CustomerValued

I dont think thats a bad deal to be honest when the current offerings are 5Gb or £12 per month or 10Gb for £17 per month on a sim only deal for a 12mth sim only...


So why not just downgrade to one of these.

Unforttunately you arent a high ARPU customer (Average Revenue Per User) so the deals you will be offered will be limited.
Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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