Customer Service Broughton Park Store

Anonymous · ‎26-09-2017

Matt, from the Broughton Park Chester store, showed exceptional customer service and was extremely helpful. My daughter recently damaged her phone and required assistance from the insurance company, and after lots of hassle, Matt went out of his way to assure she had the right phone returned to her and also assisted with finding her the correct phone case to limit the damage on this new phone. Very pleased with his commitment and good customer service; definitely deserves a reward.

Cleoriff · ‎26-09-2017

Excellent news @Anonymous Lovely to hear about good service.

I am sure one of the admin team will feed this back for you @MercedesS, @Marjo or @Martin-O2

Veritas Numquam Perit

jonsie · ‎26-09-2017

It's great when someone goes the extra mile. Thanks for posting 😀

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎27-09-2017

Thanks for bringing this to our attention @Cleoriff

@Anonymous I'm really pleased to hear that Matt was able to help you so thoroughly! I'll make sure that your kind words reach him!

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