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Customer Service Agent Shoutout

APB
Level 1: Joiner
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I couldn't find where I could contact O2 about positive feedback, not just complaints. So I thought I'd post on here to say that Nahida was so sweet and patient when I rang to find out about upgrading my device. She spoke through all my options and went above and beyond to make sure I got the best deal. Thank you Nahida!

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gmarkj
Level 66: Unequalled
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Sounds like you found a good one @APB !

Thanks for your feedback. I'll ask that our community manager @Dave-O2 get in contact to get some more details so he can pass on your praise.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Dave-O2
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Thanks @gmarkj 

 

@APB Thanks for the feedback 😁 Can you please PM me your mobile number and the date/time you contacted Nahida and i'll ensure that this is passed on 👍

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