Can somebody please tell me who I can contact regarding a credit referral for an O2 contract ? I applied for a new contract though a third-party and was declined. Thanks
They use a company called Equifax for their credit checks, but I don't know how you'd go about contacting them directly I'm afraid. You're supposed to get some kind of explanation from them to the e-mail address you entered when you applied though.
Thanks I rang customer services who gave this email address to send my query to: creditfilereferrals@o2.co.uk but it bounced back..? anybody used this address or something similar ?
