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Crap customer service

Jammana1
Level 1: Joiner
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Why cant 02 customer service appreciate 02 loyalty

Message 1 of 4
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MI5
Level 94: Supreme
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@Jammana1 

There is no loyalty anymore regardless of where the call centre is.

You may get a discount if you call 202 and say you are thinking of leaving but it won't be a lot unless you spend thousands a year.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 4
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madasaf1sh
Level 67: Unsung hero
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All networks only respect loyalty when you have considerable spend and not just the standard airtime...

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 3 of 4
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MI5
Level 94: Supreme
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Like I said, if you spend thousands......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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