Court action
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on 08-09-2022 18:34
Is there anyone who has taken these cretins to court before? I’ve had a complaint raised since the 8/6/22. They just keep fobbing me off and creating new problems. I’ve spoken to the complaints review service twice, each time I’m told I’ll get a call back within 10 working days- different from the 5 working days customer service has quoted me numerous times.
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on 08-09-2022 19:47
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on 08-09-2022 19:47
I would go through the Ombudsman service, before taking further action, as you need to show you have exhausted all the channels pre action.
Best thing to do is talk to a lawyer.
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

