Could Not Activate Cellular Data Network
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on 21-07-2009 16:07
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on 21-07-2009 16:07
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on 28-07-2009 11:43
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on 28-07-2009 11:43
At work I always had a signal although weak. Now I regularly get no service and "Could not activate cellular data network" errors.
So in my opinion the network is not operating as prior to the server room fire.
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on 28-07-2009 11:52
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on 28-07-2009 11:52
"Hi, just had the same problem after installing 3.0 on my 3 G iphone "Could not activate cellular data: You are not subscribed to a cellular data service." So I phoned up O2 and they advised the to change the two APN's by entering the following.
Go into General > General> Cellular Data Network > APN and enter mobile.o2.co.uk .
Go into General > General> MMS > APN and enter wap.o2.co.uk
Both APN were previously idata.02.co.uk which was right for previous OS."
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on 28-07-2009 12:00
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on 28-07-2009 12:00
Will O2 please post updates to this forum as some of us are not able to access Twitter!
(At what point did it become acceptable / preferrable to update customers via twitter and not via the O2 website?)
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on 28-07-2009 12:03
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on 28-07-2009 12:03
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on 28-07-2009 12:05
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on 28-07-2009 12:05
My APN info is: payandgo.o2.co.uk, is this correct for pay and go customers?
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on 28-07-2009 12:12
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on 28-07-2009 12:12
This week, when trying to navigate to the support section from the O2.co.uk website a message appears stating 'Sorry, this area of o2.co.uk isn't currently available'.
Great. Just when another issue seems to be taking out their Network, the support pages are not accessible. If I were a cynical man I'd suggest that might benefit O2 by limiting the number of people who find their way here and post disgruntled comments.
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on 28-07-2009 13:37
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on 28-07-2009 13:37
I must admit the information on this is terrible.
My APN info is: payandgo.o2.co.uk, is this correct for pay and go customers?
Yeah, password is vertigo.
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on 28-07-2009 13:41
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on 28-07-2009 13:41
The information available by O2 is worse than terrible. It's non-existent. Last week I found out about the issues via other customers on this forum and the BBC.
This week, when trying to navigate to the support section from the O2.co.uk website a message appears stating 'Sorry, this area of o2.co.uk isn't currently available'.
Great. Just when another issue seems to be taking out their Network, the support pages are not accessible. If I were a cynical man I'd suggest that might benefit O2 by limiting the number of people who find their way here and post disgruntled comments.
Of course, I don't know ANY other internet provider that doesn't at least have a working network status page. Can't you put it on another server that isn't brought down with everything else? Sheesh.
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on 28-07-2009 13:52
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on 28-07-2009 13:52
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on 28-07-2009 13:56
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on 28-07-2009 13:56
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