Contract - £100 security deposit

[Anonymous]

Hi all,

I took out a contract 2 months ago, and I had to pay a £100 security deposit (I had recently moved house so probably didn't fare too well on the credit check).

I was informed at the time that the £100 deposit would be repaid to me after 3 months, provided I paid my first 3 bills on time. My third bill is due in 2 weeks time, so I wondered how I go about getting the deposit back - is it paid straight back into my bank account (this sounds too easy), or will I have to phone/write/email/beg customer services to get it back, and then they pay it to me in about 8 months time when they get around to it?

Cheers

[Anonymous]

It get's credited to your account. so when you get your next bill you wont have to pay anything it will be deducted from your £100

[perksie]

I believe you can ask for this to be refunded to your bank account.

[Anonymous]

As posted above it is automatically added to your account credit (So you don't need to pay you bill for a while) but you can request to have it transferred)