Constant Pop Up on Forum - Page 3

madasaf1sh · ‎19-01-2023

Is anyone else getting constant pop ups on the forum, such as this

No matter which browser or OS i use they pop up every few minutes...

How can I kill the damn things...

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

pgn · ‎27-01-2023

@Martin-O2

Cleared all cookies, forced Chrome to stop, cleared cache and storage

Accepted cookies on logging back in to Community.

Filled in form nicely when it first popped up.

Seen it 3 times since, and trying to complete it again shows that cookie it left upon submission is here...

Getting annoying now as trying to reply to a post in middle of page 3 of a thread zaps me back up to the top of the thread.

Frustrating.

Chrome in Android 13:

And lo, popped up as I hit Post, and off we go to top of page, sheeeeesh!

Links to O2 Social Media Team here

Martin-O2 · ‎30-01-2023

Thanks @pgn. It's now been raised as an issue with the platform provider so I'll update you as soon as I hear back.

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madasaf1sh · ‎30-01-2023

Same here, keeps coming up and even tried on a fresh OS with Edge and still the same..

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

pgn · ‎30-01-2023

Clearly Cookies Causing Chaos. Again.

Links to O2 Social Media Team here

jonsie · ‎30-01-2023

@pgn wrote:
Clearly Cookies Causing Chaos. ~~Again~~.Constantly!
Fixed it for you....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

pgn · ‎30-01-2023

@jonsie wrote:
@pgn wrote:
Clearly Cookies Causing Chaos. ~~Again~~.Constantly!
Fixed it for you....

Cunningly Clever! 😂

Links to O2 Social Media Team here

pgn · ‎30-01-2023

@Martin-O2 wrote:
Thanks @pgn. It's now been raised as an issue with the platform provider so I'll update you as soon as I hear back.

Hopefully it does not stop me from whoopin' everyone else in the WHD on Tuesday morning 😂

Edited to add this popped up as I hit save here:

😤

Links to O2 Social Media Team here

Cleoriff · ‎30-01-2023

@pgn wrote:
@Martin-O2 wrote:
Thanks @pgn. It's now been raised as an issue with the platform provider so I'll update you as soon as I hear back.
Hopefully it does not stop me from whoopin' everyone else in the WHD on Tuesday morning 😂

Edited to add this popped up as I hit save here:
😤

* Oh Yeah?* 🤐 😂

Veritas Numquam Perit

Bambino · ‎04-02-2023

Now I'm getting the incredibly annoying survey popup. Started when I cleared all my tracking traces and temp files. Happens every 10 minutes or so now.

As per usual, the site developers have done nothing to fix this. Just happened again as I'm writing this.

@Martin-O2 if they're trying to get us to stop coming to the site, they're doing a great job.

I DO NOT WORK FOR O2

pgn · ‎05-02-2023

The periodicity is less regular with me, but then I do tebd to have multiple tabs open to the forum, for copy-paste purposes in some solutions or help guides.

I have noticed also the system does keep logging me out more often, typically only something I noticed previously when switching from WiFi to Cellular data signal or vice-versa.

No problem on Chrome on the laptop, but loadsa hassle when using the mobile to just drop in, answer or add to a thread and then do something else.

Any word back from the developers on the magic switch or setting to reduce this pop-up's persistent presence, @Martin-O2?

Links to O2 Social Media Team here