Today I tried to add a Samsung galaxy book Go to my account and I for the life of me I can't understand why they (O2) want £175 deposit from me. When in April this year they (O2) let me have a Samsung galaxy note ultra that cost over a £1000 with no up front payment and no deposit Why ? Soooo disappointed with O2
This is o2's business policy, and they obviously see you having 2 devices on contract as a risk. Unfortunately then can and do choose who they give contracts to, and even existing customers can be asked for deposits etc. It isn't a right or guarantee to be able to add for no extra cost a new line.
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