So we have seen over the last month that Telefonica are cutting costs quite severely, in my opinion they are now out to make up the drastic shortfall in profits reduced very substantially by the new EU roaming legislation.
Three apps designed to save their customers' costs have now been withdrawn. It's surely no coincidence that this has happened barely three months after having to remove the throttling they have applied for years which they attempted to convince us was a temporary measure designed to alleviate the congestion caused by so many people now taking advantage of the roam like home features.
So what next? Priority? Or even the future of this very community? I'm sure the savings would be immense in salaries and rewards.
Comment and discuss please and input from admin would be very welcome @Martin-O2 @MercedesS @Marjo
I don’t think it’s cost-cutting, I think it’s about revenue generation and profit. They are a business after all.
And voicing a different opinion doesn’t mean I’m lookin for a “rise” out of anyone. It’s about a sensible discussion on a subject I’m interested in.
It's cost cutting. It is also showing lack of care for customers who rely on it and not providing them with an acceptable alternative.
I realise you are looking at this from a business perspective. Sadly the majority of users don't have that luxury.
*The Game Is On*
I will point out that I have worked in business...One of the biggest in the UK, which is the NHS. I have seen a lot of cost cutting exercises. There is no benefit to any of our clients at all...it purely improves the balance sheets at the end of the year. This is exactly what O2 are doing now
*The Game Is On*
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Three have the smallest customer base and lowest level of spectrum. O2 and Voda are fairly close on customer base with EE way out in front. For now. And none offer anything like TU Go.
Wasn’t mean to be condescending, more trying to get across the perspective I’m taking on the decision.
Sure this will all be forgotten soon enough and probably won’t be long until a discussion pops up about who is having most success with alternative apps and solutions.
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