Colchester Area Postcoed CO4-CO6 down for fourth day in a row

[Anonymous]

Service has been down for 4 days now, please prvide a meaningful eta when the service will be back up and running.

I am also looking for some sort of pro-rata discount off liner rental for the 4 days and a gesture of goodwill as I have had to use othere peoples phones / landlineetc at cost to myself.

[Anonymous]

We all feel for you. 😞

[jonsie]

I know the feeling. The mast in my area is still down for the 3rd time in three months.

[MI5]

Not a lot else we can say or suggest unfortunately - You're at the mercy of the repair technicians now....

[Anonymous]

Just an update and it's..............bad news

Day 5 of no service and looking on other forums could be affecting CO2-CO6

Does anyone that actually work for O2 post on these forums as I would welcome their view

[MI5]

We have a couple of coordinators who work for O2 but primarily it is customer to customer - Hence me sayng there was nothing else we can do - We've already said O2 don't issue timeframes for repairs either, sorry, but it's the same for everyone.

[Anonymous]

Update direct from O2 the issue will be fixed today....hopefully they are right

[Anonymous]

Hopefully so for you.

[MI5]

With luck they didn't just say that to get you off the call.

[jonsie]

Hope they get this sorted for you and all the customers in the area.

[Anonymous]

Just an update there have been glimpses of service but nothing stable, it's not the end of the day yet but hopefully sorted soon.