Solved: Closing my contract - cancelling SIM

Anonymous · ‎27-03-2017

Hi,

I moved to Australia so I no longer need my UK sim card. Could you please close my contract and deactivate my SIM card asap?

Thanks!

Beatrice

MI5 · ‎27-03-2017

Hi @Anonymous

You will need to follow the advice here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

This is a community forum not o2 customer service.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎27-03-2017

Hi @Anonymous

You will need to follow the advice here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

This is a community forum not o2 customer service.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎27-03-2017

Customer service will not see your post follow the advice above