Changing my number

[Richard6]

With all that is going on atm, am I am able to get 02 to change my number as I'm getting nuisance calls?

[jonsie]

Yes but you need to call. You get one free number change

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

[Bambino]

@Richard6 You are allowed one free number change but you have to go through customer service, which is next to impossible at the moment. You'll just have to block the numbers for now. It's happening to a lot of people.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

[Cleoriff]

@Richard6 

You can get one free change of number but you need to contact customer services Guide: How to find help & contact O2 

[jonsie]

You don't need to change sim as it's done on the system.