Cancel contract

[Dkrigslund]

Due to a price increse I would like to cancel my subscribtion. I have 30 days to do so. My numbers has not been active for 2 months. But how do you cancel your contract when your number is down? I have no chance of receiving the text for cancelling?
The chatbot(s) is aweful and there is no email adress og or telephone number to a real customer service PERSON. 
Cheers, 
Daniel 

[jonsie]

@Dkrigslund  Guide: Cancelling Your Contract 

[MI5]

@Dkrigslund 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

[madasaf1sh]

Just be aware if your lines are suspended for non-payment o2 wont let you cancel as per the email, but instead will pass your account to debt collectors to deal with.....

[Dkrigslund]

Thank you all 

I will try on FB

Daniel 

[Dkrigslund]

I cant see any outstanding depts and my balance is in 0,- 

So im pretty unsure how to do anything.