Re: Calling +44 3448090202 from Tunisia

Pippo · ‎23-08-2023

Hi,

I am currently in Tunisia for our holidays and just got a text from O2 expressing concerns about unusual spending on my account (There are in fact £200 on Itunes in the last two days that none of us has spent). The text asked me to ring +44 3448090202.

I am just unsure whether the call would be covered by my monthly contract as normal calls to UK numbers cost an arm and a leg from Tunisia....

Thanks in advance!

MI5 · ‎23-08-2023

@Pippo

+44 7860 980 202

is the free number from abroad.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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madasaf1sh · ‎23-08-2023

@Pippo

There is nothing o2 can do about the charges from Apple, you need to reach out to Apple Direct via their support website at apple.com/uk as they are the only ones who can reverse any charges.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

MI5 · ‎23-08-2023

Still need to call O2 though as they are about to disconnect your service @Pippo

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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