Solved: Re: Bringing products in, My Account

Anonymous · ‎03-07-2015

I have had a problem connecting to My account on 1 of the contracts i own ( Wife's ) I have had tobring products in to my account to access online. I need my wife to be able to access her details from her phone as it is now locked out in MYO2 APP. Is there any way I can either unlink the accounts or to create a sign in for her phone on the App.

Any help gratefully Accepted.

MI5 · ‎04-07-2015

Not possible to unlink but your wife needs to log into the My O2 app on her phone with your log in details. She will then be able to switch to her account to view usage etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎04-07-2015

Not possible to unlink but your wife needs to log into the My O2 app on her phone with your log in details. She will then be able to switch to her account to view usage etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎04-07-2015

But she will also be able to see your usage too.....

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perksie · ‎04-07-2015

@jonsie wrote:
But she will also be able to see your usage too.....

Perhaps it's an open kind of relationship?

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jonsie · ‎04-07-2015

Stuff that, I wouldn't like Mauy to have a look who I have been calling....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎04-07-2015

@jonsie wrote:
Stuff that, I wouldn't like Mauy to have a look who I have been calling....

Veritas Numquam Perit

perksie · ‎04-07-2015

@jonsie wrote:
Stuff that, I wouldn't like Mauy to have a look who I have been calling....

Present friends excepted of course.

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jonsie · ‎04-07-2015

Such is the fickleness and insecurity of the Thai lady...protect your income and your man against all outside influences...especially when it comes to competition. Hey, such a huge difference in culture that sometimes I find it easier to just say yes love, and shut the he'll up. Anything for a quiet life and it looks as though I'll be back in England alone and have to send her a ticket depending just how quiet a life I want.

Is this off topic?...nah I'm bringing products in......

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎06-07-2015

Thanks

MI5 · ‎06-07-2015

@Anonymous wrote:
Thanks

Most welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.