on 04-10-2021 17:34
So unhelpful, went for upgrade talk, no help at all. I think O2 have just lost a customer
on 04-10-2021 17:39
on 04-10-2021 17:39
@Anniejo You can lodge a complaint here: How to Complain | Help | O2
on 05-10-2021 10:38
Just to follow on with this, I'll ask one of the community managers to get in touch @Anniejo so they can get more details and provide some feedback to the store.
@Martin-O2 @lewys-gp @RafaC can you do this?
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 05-10-2021 14:35
on 05-10-2021 16:19