Bolt On Data Allowance Expiry

[FiJona]

Just a quick question - do you think it's fair that when you buy extra data it has an expiry date? Personally I don't, I have bought and paid for something, I don't expect to have to give it back.

I understand that normal monthly allowance resets each month but why does data that you have bought as a bolt on have to expire? Other bolt ons don't expire.

Just wondering

Fi.

[MI5]

@FiJona data bolt ons do carry over for 1 month. They do not expire at the end of the current month of purchase.

[FiJona]

Yes I know - but it does expire after a month.

My question was, is that fair and for what reason does it have to expire?

[jonsie]

Probably not fair but it's the way all the networks make money. From data. Minutes and texts they give away, data hungry customers are where the real huge profits come  

[FiJona]

Agreed - but still doesn't explain why it should expire?

I need food every week which I buy - but the supermarket doesn't ask me for the food back that I didn't use last week!

[MI5]

They don't, but if you don't use it, you throw it away....
But the answer to your question is simply "more profit"

[FiJona]

I keep my food until I use it, not in the habit of throwing it away...

Yes, I guess to screw more money out of loyal customers is what it's all about.

[pgn]

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@jonsie wrote:

Probably not fair but it's the way all the networks make money. From data. Minutes and texts they give away, data hungry customers are where the real huge profits come  

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Yes... And they lull you into thinking you need more and more by offering deals like: