Billing

Duke1 · ‎17-07-2024

Hi can anyone help I’ve paid my 02 bill it’s pending in the bank for 3 days now but it’s not saying I’ve paid it on the app it’s saying it’s overdue and they keep sending me txt to say it’s overdue but I’ve paid it

jonsie · ‎17-07-2024

This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202

Use the specific Payment management number 0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Oxonian · ‎17-07-2024

You can save yourself similar issues in the future @Duke1 by setting up a direct debit :-

Guide: How to Pay Your Bill (Airtime & Device Plans)

MI5 · ‎17-07-2024

😂

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎17-07-2024

same poo different thread, its getting tedious now isnt it @MI5 🤣😂🤣 at least it makes a change from the complaint rubbish...

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎17-07-2024

Small mercies 😂

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.